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Zoom Integration Guide

This guide explains how to connect, use, and disconnect the Telemedicine integration.

1. How to Install (Connect)

To link your Zoom account to your Doctor profile:

  1. Log in to your Doctor Dashboard.
  2. Navigate to Settings > Integration > Zoom Telemed > Zoom OAuth Configuration.
  3. Click the “Connect Zoom Account” button.
  4. You will be redirected to the Zoom authorization page. Click “Allow”.
  5. You will be redirected back with a “Connected” success status.

2. How to Use (Create a Meeting)

Once connected, Zoom meetings are created automatically:

  1. Go to Appointments > Add Appointment.
  2. Select a Patient and a Service that is enabled for Telemedicine.
  3. Click Save.
  4. Open the Appointment Details (Eye Icon).
  5. You will see a “Start Zoom Meeting” button (for Doctors) or a “Join Meeting” button (for Patients).

3. How to Uninstall (Disconnect)

You can revoke access at any time using one of the following methods:

Method A: From Triple Helix Science (Recommended)

  1. Log in to your Doctor Dashboard.
  2. Navigate to Settings -> Integration -> Zoom Telemed -> Zoom OAuth Configuration.
  3. Click the “Disconnect” button.
  4. This effectively logs you out and deletes your access tokens from the system.

Method B: From Zoom Marketplace

  1. Log in to your Zoom Account and navigate to the Zoom App Marketplace.
  2. Click Manage > Added Apps.
  3. Locate “Telemedicine” and click Remove.

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