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Support & Contact

Need help with your Telemedicine integration? Our team is here to assist you.

Technical Support

For issues related to the Zoom connection, meeting generation, or error messages:

  • Email: support@triplehelixscience.com
  • Response Time: We aim to respond to all inquiries within 24-48 business hours.

When contacting support, please provide:

  1. Your Version.
  2. A description of the error (e.g., “Meeting creation failed”).
  3. Screenshots of the error message, if available.

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